Important information about how we collect, use, and protect your personal data
Pionero DMC is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website or use our services.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, company details, travel preferences, passport details (where required for booking), and payment-related information.
We may also collect non-personal data such as browser type, IP address, and website usage information to improve our services and user experience.
2. How We Use Your Information
Your information is used to:
Process bookings and travel arrangements
Communicate confirmations and updates
Respond to inquiries and partnership requests
Improve our website and services
Comply with legal and regulatory requirements
We only use your information for legitimate business purposes related to our services.
3. Sharing of Information
Pionero DMC may share necessary information with trusted third-party service providers such as hotels, airlines, transport operators, visa partners, and event organizers strictly for the purpose of delivering confirmed services.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or alteration.
While we strive to safeguard your information, no online transmission can be guaranteed as completely secure.
5. Your Rights & Policy Updates
You have the right to request access to, correction of, or deletion of your personal data, subject to legal and contractual obligations.
Pionero DMC reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
